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Healthcare Navigators: Volunteers from and for the Circle of Care

Volunteer members of the new St. Joseph Hospital Foundation Circle of Care program are available on-call to other Circle of Care members 24 hours a day, seven days a week. Each of these Healthcare “Navigators” is trained to assist you and yours during a visit or stay.
Navigators may answer questions or steer inquiries to appropriate sources within the Hospital system; they may facilitate contacts, schedule visits, or arrange solutions for a host of other issues. Does a family doctor need notice? Should a neighbor walk the dog? Would you like the Navigator to be with you in the waiting room? Would you appreciate company, a cup of coffee, or help with a restless child?
Healthcare Navigators are not PeaceHealth staff, but Circle of Care volunteers familiar with Hospital layout and protocol. Each has signed a confidentiality agreement and has passed a test addressing issues of confidentiality. The Navigators volunteer their time for the same reasons they are supporting the Hospital financially:
“Because it feels best when you’re giving back”
Lynette Jensen
“I wanted to be part of this important Circle of Care program.”
Mo West
“I’ve hoped for this to happen from Day One. I’m so appreciative it’s happening now…I think this service will make lives easier for patients and staff, that it will make friends for the Hospital, and let people know the importance of belonging to the Circle of Care.”
Joanne Robinson
For information about Healthcare Navigator services, the Circle of Care, or special Circle of Care briefings by physicians, please contact the Hospital Foundation at (360) 788 6866.